Taking Care of
You, Your Family & Your Home
SUDBURY • NORTH
BAY • TIMMINS
July 2003, Issue 17
Contest
Winner!
In our last newsletter we ran
a little contest.
We included a cut out section to be mailed in by clients
who wished to change their accounts to pre-authorized payment. We promised to
draw one of the returned cut out sections and give 3 months free monitoring to
the winner.
True Steel Security wishes to
congratulate Rose & Gerald Mackintosh on winning 3 months free monitoring. Thank
you to everyone who participated!
DO YOU KNOW YOUR PASSCODE?
All alarm
clients and their keyholders choose passcodes when we connect their security
system to the monitoring station. We use passcodes as a means of identifying the
person we are speaking with on the telephone. It is possible that a burglar may
know the names of the people they are robbing and could easily tell us that they
are the owner. For this reason and for the security of our clients, we insist
that clients provide us with passcodes when speaking to the monitoring station.
No exceptions. A passcode can range from 4-10 letters or digits. We recommend
that clients choose something that they can easily remember. If a word is
chosen, you must know the correct spelling and it should be easy to say and to
understand. It is preferable that you not use the code that you punch into the
panel as your passcode. If someone overhears a conversation with the monitoring
station and you give your code they will have the code to disarm your system. If
you are being robbed and you get a call from the monitoring station and are
unable to tell us that you are being robbed, either do not give your passcode or
give an incorrect passcode. Without the correct passcode we will dispatch the
proper authorities. The following cannot be used as passcodes: help, fire,
panic, police, ambulance, dispatch, emergency, 0000. If this article is causing
your internal alarm bells to sound because you don’t know your passcode, have a
person authorized to access your account who knows their passcode call the
monitoring station, provide their code and ask for yours. If for some reason
none of your alarm users can recall their codes call the monitoring station and
we will make special arrangements to get your codes to you.
Welcome
Sonic Security Clients
True Steel Security
recently purchased Sonic Security’s monitored alarm customers. We would like to
take this opportunity to welcome all of you as True Steel customers. Over the
next several months, we will be visiting each of you to personally meet you,
change decals, offer you yard signs, and answer any questions you may have.
Again, True Steel Security welcomes you and we look forward to taking care of
your security needs in the coming years.
True
Steel Security And Our Children, Our Future
To Be
Recognized At General Electric Security Pro Conference, Lake Tahoe June 23, 2003
True Steel
Security’s alliance with Our Children, Our Future has turned heads at GE’s head
office in the United States. True Steel Security is the Authorized Security Pro
dealer for Northern Ontario, and their “Security Is A Family Matter” campaign is
part of the Security Pro initiative. True Steel Security’s alliance with Our
Children, Our Future has been so impressive, that GE has come up to Sudbury and
produced a 15- minute documentary about the relationship.
GE plans to play
the documentary for an international audience of alarm dealers who will be
gathered for the 2003 Security Pro Conference in Lake Tahoe on June 23, 2003.
They have invited John Whitehead, General Manager of True Steel Security, and
Carmen Robillard, the Executive Director of Our Children, Our Future to address
the participants and answer any questions they may have.
True Steel Security
will donate $10.00
for every donation of $10.00 or more forwarded to Our Children, Our Future using
the cut out below. Donations should be in the form of a cheque and can be mailed
to Our Children, Our Future, 199 Travers St., Sudbury, ON, P3C 3K2. Donations
can also be made by visiting their virtual open house at
http://ourchildren-ourfuture.net
Donor
Name:______________________________________________________________
Address:
______________________________________________________________
______________________________________________________________
Amount:
_______________________ Date:________________________________
Did
you know that they have:
