TS News #9
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True Steel Security

A division of Northern Communication Services Inc.

Taking Care of You, Your Family and Your Home

Sudbury · North Bay · Timmins 

FEBRUARY 1998, ISSUE 9

 It’s 2:00 a.m. and the Alarm Goes Off:
What Would You Do?

1.  Run from your bedroom to the keypad to immediately shut it off?

2.  Run to the keypad to see what zone it was, grab a bat and go check the specific window or door out right away?

3.  Peek nervously down the hail wondering if somebody is in your home?

4.  Let the alarm scream and call the monitoring station right away?

5.  Ask the monitoring station to dispatch the police?

6.  Tell the monitoring station you are at home and will check it out yourself? 

Hopefully, you never have your alarm go off in the middle of the night, but if you do, there are some fairly common sense do’s and don’ts that we might not think of after being woken from a sound sleep by a screaming siren! I am going to assume that your alarm is in good working condition and you therefore have no reason to suspect a false alarm (if this is not the case, then you should have your system fixed immediately). If your alarm goes off, don’t shut it off right away Even if you have a keypad in your bedroom, let the siren run. If it is a real break-in attempt, you want the noise. Hopefully, it will be enough to send them running. Don’t go running down the hall to a keypad. This way you risk running right into an intruder. It is extremely unlikely that the intruder is breaking into your home to attack you. They want to steal from you. But if you run into them face to face, it is very likely that they will strike out at you. Remember, if you encounter them, they are likely more afraid than you are. Their fear is of being caught and going to prison. This fear makes them dangerous.

Your alarm panel takes your telephone line right away to dial the station and report the alarm. This means your telephone will not allow you to make an outgoing call for a short period 20-40 seconds. As soon as your phone is available (assuming there is one in your bedroom), call the station. If you heard somebody in your home, (broken glass, running feet, voices...) tell the dispatcher what you’ve heard and they will dispatch the police with the information you have provided. Stay in your room until the police arrive. If you’ve heard nothing but the siren, and you know your system is in good working condition, then we suggest you tell the dispatcher this, and they will once again pass this information on to the police. Again, stay in your room until the police arrive. If it turns out to be a false alarm, you can take whatever corrective action necessary to make certain it doesn’t happen again. If it turns out to be a break-in or an attempted break-in, you will be happy you waited in your room until the police arrived.

Make certain you have a plan for your children and they are aware of it. Depending on the location of their bedrooms, you will either want them to stay in their beds, or come directly to your master bedroom.

Make certain you and your children know the difference in sound between a burglar alarm and a fire alarm. Both alarms require different plans and action. Knowing the difference could save your lives. We suggest you test your alarm twice a year with all the family members home (make certain you notify the station about the test prior to doing it). This allows them to hear the two different sirens, as well as rehearse the action plans.

 

We Protect People and Property!

We have several clients whose primary purpose for monitoring is for the “people” protection their system provides, as opposed to the property protection. In early December, we received a carbon monoxide signal from a residence. We called the premise and got no answer. We called the Fire Department, and upon entering the premise with their detection equipment, it went off immediately, reading dangerously high levels of carbon monoxide. The owner of the home was sleeping in a back room and could not hear the telephone. It’s not often we hear about carbon monoxide deaths in the press, but we do. The chances of having it happen to you are very slim. Even so, you can and should prevent it very easily Monitored carbon monoxide detectors are readily available. Inquire today

 

True Steel Security

Sudbury                 (705) 674-0116
North Bay               (705) 476-7612
Timmins                 (705) 268-0053

 

Annual Inspections!
Reduce Your Risk!

Some of our client base do not have annual inspections. They are a great idea and are worth it. It’s not too far a stretch to suggest that they could save your life. We recently had a client whose retail location was held up by a robber. The employee calmly and correctly pushed a hidden panic button early in the event. Our monitoring station received no signal. After the fact, we discovered that the client had recently switched their phone system and it now required the dialer to dial “9” before the outside line would become available. They reprogrammed their other equipment such as the “Visa” and “Direct Debit” machines, but forgot about the alarm panel. Annual inspections are designed to catch many things, this one included!

Make certain you test your alarm system after Any phone system work!

 

The Boys In Blue
Do it Again!

On December 29th, we received a panic signal from a convenience store that was being held up. The police were dispatched and apprehended the criminals right away! Often times their job is a thankless one. I think we should stand up and thank them for this one!

 

 CASH FOR CARING
Would you like to help a friend and get free monitoring because of it? Fax, mail or slip this in with your next bill payment. For every referral you send us who has a new monitored system installed, we will give you a coupon for
3 MONTHS OF FREE MONITORING
on your own system!

Your name:

Your address:

The following would/may like information about an alarm system:

NAME

PHONE NUMBER

I)

2)

3)

4)

Sudbury Fax: (705) 675-2773       North Bay Fax: (705) 476-8892                       Timmins Fax: (705) 268-8077

Numbers to Know

Monitoring Station
Sudbury       (705) 673-8181
North Bay    (705) 495-4667
Timmins      (705) 268-5494
Toll Free      (800) 465-4166

Tom Bennett                  (705)             674-7308
Supervisor Service Installation

Gayle Pasanen                (705)             674-4342
Supervisor Monitoring Station

Mike Shantz                    (705)             674-6453
Division Manager

John Whitehead              (705)             674-6454
General Manager

 

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