FAQ's

10-digit dialing will soon be mandatory

As of January 16th 2011, the CRTC and Bell Canada will be introducing 10-digit dialing to the 705 area code.

What does this mean to you?  The implementation of 10-digit local dialing requires all automatic dialers, including those in alarm systems, to be reprogrammed to dial all 10 digits of the phone number, including the area code.

Starting on January 15, 2011, businesses and consumers in the 705 region will have to adopt 10-digit dialing – the area code followed by the phone number – for all local communications, except when calling numbers with the 310 prefix. This new dialing method was recently implemented with success in Québec and several other regions in Ontario, i.e. Toronto.

In addition, the new area code 249 will also be introduced starting on March 19, 2011

For your local calls, you will always enter 10 digits (area code + local number):

  •    from 705 to 705
  •    from 705 to 249
  •    from 249 to 249

The 9-1-1 emergency number remains a three-digit number.

Adding new area codes using the overlay method:
Rather than having to divide up geographic regions, with the overlay method, a new area code can simply be added to the same geographic area as the existing code.  This means that existing numbers remain the same. The new area codes will be assigned only to new numbers.

1)      Why are these changes being made?   The growing population of new communications services and technologies has led to a dramatic increase in the demand for phone numbers in our region.  The introduction of 10 digit dialing will enable the creation of millions of new numbers for the region.

2)      Why do I have to pay to have my alarm system updated?  This is a mandate put out by the CRTC and the government, and unfortunately these changes have to be made in order for your system to communicate with our monitoring station.  The minimal payment is to cover the expenses incurred by True Steel Security by doing the change over for your alarm system.

3)       What if I don’t want these changes made?  These are mandatory changes to the phone system.  If your alarm does not dial all 10 digits come January 16, 2011, your alarm panel will not be able to communicate with our station, and we will not be able to help if there is an emergency.

Links and information:

http://www.region450.com/content/documents/Bulletin_10-digit%20local%20dialing.pdf
http://www.region450.com/en-CA/concerned-regions-705.html

IMPORTANT DATES

As of January 15, 2011

People living and working in Ontario’s 705 regions must dial the area code followed by the seven-digit phone number for all local calls. A network announcement will remind callers who forget to include the area code that they need to do so from now on. An important point to keep in mind is that data transmission may be affected by the announcement. It is therefore critical to adopt 10-digit dialing and reprogram all telephone and communications equipment to comply with 10-digit local dialing before these measures come into effect on January 15, 2011.

As of March 5, 2011

Calls made without the area code will not be completed.

As of March 19, 2011

Area code 249 will be gradually introduced as new numbers are assigned to customers. This new code will co-exist with area code 705 within the same geographic area. The new code will simply join the current one, with no impact on existing telephone numbers – a real advantage. This new area code will only be assigned to new numbers.

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